Web Maintenance Plans

Expert website support. No long-term contracts.

Your website is not simply “set-it-and-forget-it”, it must be maintained, monitored and regularly updated for security, search engine optimization, and internet “best practices”. You wouldn’t drive your car and never expect to get an oil change, new brakes, or a tuneup. The same logic applies to your website. 

B2 Web Studios provides complementary support for content changes for 30 days after a website launches. Beyond that, we offer convenient website maintenance plans to assist you with any changes, issues, or questions, and keep your website running at its best.

  • Receive prioritized support

    Our Client Support ticket system, powered by the best-in-class Zendesk help desk, lets you easily send us requests, questions, or issues/bug reports. You’ll receive an immediate, automated response with a trackable ticket number. Our entire team gets notified right away, so we can quickly respond to you.

  • Website software updates

    Website software like WordPress core, Magento patches, installed third-party plugins or modules stay up-to-date to help keep your website stable and secure.

  • Database optimization

    Website databases can get “bloated” over time with page or post revisions, spam comments, trashed content, and other stored data. Our database optimization services keep your websites running efficiently, speeding up load times.

  • Automated image compression

    The WordPress Media Library and image libraries on other platforms can get bogged down with image files not optimized for the web, causing site performance and SEO to suffer. Existing images are optimized to reduce file sizes, while preserving image quality.

  • Reporting on performed maintenance

    We can track changes we make to WordPress plugins, themes, posts, pages, comments, or widgets on your website, and provide you detailed reports, along with security scan and backup results.

  • Regular checks for broken links or spelling errors

    Don’t let your visitors receive “404 - Not Found” errors. We scan for broken and dead links, as well as misspelled words. Results from these scans are added to maintenance reports.

  • Custom development

    If you need additional pages, features, or functionality added to your website, we may be able to take care of it under your Website Maintenance Plan, just let us know the specs. If it’s a more complex project, we’ll provide you with a price and timeframe estimate.

  • Consultation and guidance

    As new technologies, trends and techniques emerge within the realms of web, mobile, SEO or social media, we can make recommendations or a roadmap for implementing the best features, functionality, and tools for your continued online success.

Our Services

Silver

Website Essentials
$ 149 Monthly
  • Priority Support
  • Website Uptime & Security Monitoring
  • Performance Review
  • Detailed Monthly Report
  • Weekly Site Backups
  • 2 hours of Website Support/Design
  • Ticket System Access
  • Add our SEO Package for $99/month

Gold

Grow Your Business
$ 449 Monthly
  • Priority Support
  • Website Uptime & Security Monitoring
  • Performance Optimization
  • Scan For and Fix any Broken Links
  • Detailed Monthly Report
  • Daily Site Backups with Restore
  • 6 hours of Website Support/Design
  • Ticket System Access
  • Add our SEO Package for $99/month

Platinum

Enterprise-level Support
$ 949 Monthly
  • Priority Support
  • Website Uptime & Security Monitoring
  • Performance Optimization
  • Fix Broken Links and Spelling Errors
  • Detailed Monthly Report
  • Daily Site Backups with Restore
  • 12 hours of Website Support/Design
  • Ticket System Access
  • Add our SEO Package for $99/month
  • Site Backup Storage in Private Cloud

Frequently Asked Questions

  • Bug fixes or adjusting the formatting of website content
  • Programming new features, functionality within your website that can be completed within the allotted monthly support hours
  • Questions/consulting on your website or SEO
  • E-commerce product updates
  • Adding or editing page content within your website
  • Restoring your website from a backup
  • Search Engine Optimization
  • Social media marketing or setting up/managing Paid search (PPC) campaigns
  • Website hosting
  • Photography or videography
  • Mobile app design or development
  • Programming new features or functionality within your website that exceeds the allotted monthly support hours. Don’t worry, we’ll always provide an estimate on the time/cost for any additional programming
  • Website re-design or re-development equaling more than a 50% change to the overall design or functionality of the website. Again, if any change request will incur additional costs, we’ll always let you know in advance.
Our monthly consultations are perfect for generating new marketing ideas and implementing new technologies to improve your website and online marketing. Our consultations are via phone or video call. We can also use the consulting time utilizing screen sharing to help with training or updates.
To keep your site updated, backed up, and secure without any gaps in time, we set up recurring payments to be automatically billed to your credit or debit card once a month.
We understand marketing needs and financial situations change and we do not believe in locking our clients into any long-term contracts. All we require is the first 3 months’ payments to be made. You are free to cancel anytime after that. This helps pay for the set up of your maintenance plan and any work completed.

Our website maintenance plans are available for any website, regardless if B2 Web Studios designed or developed it.

We primarily design and develop websites running the WordPress Content Management System, but we also support Drupal, Magento,  Joomla, and other platforms. However, we do not offer website maintenance plans for online webpage builders like Wix, Weebly, Hibu or GoDaddy Site Builder.

While we cannot guarantee that your website will never be hacked, we hope to prevent anything bad from happening. Performing regular maintenance as well as enforcing solid security practices drastically minimizes this risk. In the rare case that your website does go down, we are usually able to restore it from a safe backup.

No, unused maintenance hours do not rollover to the next month. Your monthly web maintenance time is reserved for you each month and keeps a place in our team’s schedule. 

Any additional web maintenance time is billed at a reduced rate. We’ll always let you know if you’re at risk of going over the included time limits of your maintenance plan, and provide a price quote in advance for any extra work.

It is not a requirement that B2 Web Studios hosts your website (though we’re really good at it). However, we will need full access to your web hosting account or server. It is also helpful for us to have a contact person at your web hosting provider.

Appleton/Green Bay: (920) 358-0305
Las Vegas, NV: (702) 659-7809

© Copyright 2019 B2 Web Studios, a division of B2 Computing LLC. All rights reserved. All logos trademarks of their respective owners. Disclaimer